FAQ

How do I get in touch with you?
What's your return policy?
What do these measurements mean?
How do I take my own measurements?
Are your garments new or reconditioned (preowned)?
Can I visit your showroom?
Do you offer repairs, alterations, cleaning or storage?
Can you give me an appraisal for my garment?
Do you have..? Is this available in size..?
What sort of shipping do you use?
How can I track my shipment?
How do I care for my fur?
What are "guard hairs"?
What is "underfur"?
What's your privacy policy?
How can I remove myself from the mailing list?

How do I get in touch with you?

Click here to contact us

or phone us at 1-765-FUR-SHOP (1-765-387-7467)

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What's your return policy?

Click here

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What do those measurements mean?

Length - from the base of the neck to the bottom of the garment

Crossback - from the end of the shoulder to end of the shoulder

Sleeve - from the base of the neck (i.e., where the neck joins the shoulder) to the knuckle of the index finger, arms hanging straight down

Sweep - from edge to edge around the bottom of the garment.

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How do I take my own measurements?

Click here

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Are garments new or reconditioned (pre-owned)?

All garments are new unless otherwise specified

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Can I visit your showroom?

To keep our prices low, FurOutlet.net does not have a showroom

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Do you offer repairs, alterations, cleaning or storage?

YES

Please click here to view our Platinum Services.

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Can you give me an appraisal for my garment?

Your garment can be appraised for a $50 fee.

An appraisal gives you a certified document detailing the exact retail value of your item. This can be used for insurance purposes or resale.

Contact us for specific details.

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Do you have..? Is this available in size..?

Contact us with your measurements and a description of what you're looking for as FurOutlet.net has many resources available. 

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What sort of shipping do you use?

Click here

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How can I track my shipment?

Upon payment, you will be issued a tracking number with instructions

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How do I care for my fur?

These questions and more can be answered by visiting: www.fur.org

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What are "guard hairs"?

"Guard hairs" are the longer hairs on top of the fur

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What is "underfur"?

"Underfur" is the thick lower layer of the fur

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What's your Privacy Policy?

Click here

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How can I remove myself from the mailing list?

See Privacy Policy above. Click here to contact us to request removal

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