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FAQ

How do I get in touch with you?
What's your return policy?
What do these measurements mean?
How do I take my own measurements?
Are your garments new or reconditioned (preowned)?
What sort of shipping do you use?
How can I track my shipment?
How do I care for my fur?
What are "guard hairs"?
What is "underfur"?
What's your privacy policy?
How can I remove myself from the mailing list?

 

 

How do I get in touch with you?

Click here to contact us

or phone us at 1-765-FUR-SHOP (1-765-387-7467)

 

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What's your return policy?

Click here

 

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What do those measurements mean?

Length - from the base of the neck to the bottom of the garment

Crossback - from the end of the shoulder to end of the shoulder

Sleeve - from the base of the neck (i.e., where the neck joins the shoulder) to the knuckle of the index finger, arms hanging straight down

Sweep - from edge to edge around the bottom of the garment.



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How do I take my own measurements?

Click here



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Are garments new or reconditioned (pre-owned)?

All garments are new unless otherwise specified

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What sort of shipping do you use?

Click here



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How can I track my shipment?

Upon payment, you will be issued a tracking number with instructions



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How do I care for my fur?

These questions and more can be answered by visiting: www.fur.org



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What are "guard hairs"?

"Guard hairs" are the longer hairs on top of the fur



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What is "underfur"?

"Underfur" is the thick lower layer of the fur



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What's your Privacy Policy?

Click here



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How can I remove myself from the mailing list?

See Privacy Policy above. Click here to contact us to request removal



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